Why you should only work with NATE-certified technicians

At Bob’s Heating & Air Conditioning, we’ve been serving South Louisiana home and business owners since 1965. One of the keys to our ongoing success is the high quality of our HVAC technicians. That’s because all our techs are certified by North American Technician Excellence (NATE), a non-profit organization founded to recognize cooling and heating professionals with a high level of real-world knowledge.

NATE-certified technicians are the best people you can hire to work on your air conditioner, heat pump, or furnace. For service here in Houma and Morgan City, contact our team today!

Benefits of NATE certification

According to NATE, choosing a technician who has gone through the rigorous certification process ensures optimal installation and service of your HVAC system. Some of the unique benefits reported include:

  • Reduced need for warranty returns and post-installation follow-up service
  • Lower utility bills and energy use
  • Advice from a skilled technician with demonstrated industry knowledge
  • Longer equipment lifespan
  • Increased peace of mind

In addition, techs who are certified by NATE tend to stay in the industry longer, increasing their value to contractors, consumers, and manufacturers.

How techs get certified

The certification process for HVAC technicians requires a series of multiple-choice tests. The Ready-to-Work certification is available for techs who have been working in the industry for fewer than six months.

The Ready-to-Work tests consists of 50 questions in subject areas that include tools, components, basic heat transfer, general safety, electrical safety, and measurements and conversions.

More experienced technicians are eligible for additional certifications, including the HVAC Support Technician credential and various installation and service specialties.

The Support Technician test includes 100 multiple-choice questions on tools, safety, basic science, construction terms, temperature and humidity measurements, and desired conditions.

Both tests are designed to evaluate the tech’s hands-on knowledge of the skills necessary to excel in the HVAC industry. The more experience an employee has, the more certifications he or she is able to obtain.

In general, installation specialists have at least a year of experience, service specialists at least two years, and at least five years for senior-level technicians.

NATE also offers a Core Exam, which is designed to test general HVAC and construction knowledge as well as general knowledge about safety, tools, and science. Passing this test is required for most specialty exams.

For NATE-certified technicians, call Bob’s!

Experience the difference that comes from working with NATE-certified technicians. We’re so confident in their abilities that we back our work with our Ironclad Guarantees. If you need HVAC services here in Houma or Morgan City, contact us for your consultation.

Why you should choose a factory-authorized Carrier dealer

Not only has Bob’s Heating & Air Conditioning been serving southern Louisiana since 1965, we are also proud to be a Factory-Authorized Dealer for Carrier. In this blog, we’ll review why our relationship with Carrier is so important and impacts the level of quality and service we are able to provide our valued clients.

Benefits of Carrier products

Carrier has been a leader in the HVAC industry since 1902. This proven track record of durable heating and air conditioning products gives our customers the assurance that their new system will last for decades.

Carrier products focus on home comfort. Their innovative product line includes:

  • The Infinity System of smart heating and cooling products that automate your home’s climate and help you save energy
  • Côr® smart thermostats with wireless control
  • Geothermal heating and cooling systems
  • Heat pumps
  • Ductless systems
  • Gas and oil furnaces
  • Indoor air quality products

Customers appreciate the quiet, unobtrusive operation of Carrier air conditioning and heating systems. This manufacturer also provides some of the most energy-efficient HVAC options on the market; in fact, they were the first company in the industry to stop using ozone-damaging chemicals in their products.

Characteristics of a Carrier Factory-Authorized Dealer

Our Carrier Factory-Authorized Dealer status indicates a proven level of customer service and knowledge. To earn this certification, our team has completed extensive, ongoing manufacturer training to fully understand the ins-and-outs of installing, repairing, and maintaining the Carrier products we sell.

  • We also meet the requirements to employ technicians who are certified by North American Technician Excellence (NATE), the largest non-profit certification program for heating, ventilation, air conditioning and refrigeration (HVACR) technicians.
  • Factory-authorized dealers must maintain license and certification requirements and earn outstanding scores in Carrier’s customer satisfaction program.
  • As part of Carrier’s program, we provide a full refund within a year of purchase if you are dissatisfied with your new system for any reason. This commitment to 100 percent customer satisfaction extends to all our products and services.

Need a new Carrier heating or cooling system? Call the experts at Bob’s!

Contact us for HVAC services here in Houma and Southern Louisiana. Bob’s Heating and Air Conditioning has locations in Houma and Berwick, LA. We offer 24/7 emergency service and repair on all makes and models at no additional charge. Check out our site for valuable offers and coupons and learn about affordable financing options.

With these tips, keep your generator running safely during storm season

With hurricane season almost here once again, it is important to keep your generator running safely and confirm that it’s ready for the weather ahead. Here at Bob’s Heating & Air Conditioning, we recommend a generator checkup before the storms hit so that the generator won’t give out at the exact moment that you need it the most.

Furthermore, it is vital to observe safety measures both while the generator is in storage and when it is in use. The following measures will allow you to enjoy the comfort and convenience afforded by your generator while you wait out the storm. To schedule a generator checkup, contact our team.

6 ways to keep your generator running safely during storm season

#1. Have your unit inspected

Generator maintenance is crucial, not only to keep your generator going through storm season, but to also extend the life of your generator for many seasons to come.

Pictured: With summer storms blowing in off the Gulf in the summer, it's important to keep your backup generator running safely and effectively.

Pictured: With summer storms blowing in off the Gulf in the summer, it’s important to keep your backup generator running safely and effectively.

#2. Change the fuel

When your unit has been in storage for nearly a year, remove the old fuel and dispose of it properly, then refill. After the generator has been running, remember to always let it cool down before refueling.

#3. Check the oil

If the generator is in storage, the oil should be changed at least once a year. When the generator is in operation, the oil should be changed every 8 to 24 hours.

#4. Operate the generator outside

Due to the danger of carbon monoxide contamination inside the house, the generator should only be operated outside and away from any household ventilation. Invest in carbon monoxide detectors inside the house so that if the toxic gas from the generator does get in the house, you’ll be alerted to the danger immediately.

#5. Do not connect the unit to the home’s electrical outlet

The generator is not equipped to power the entire house at once. Attempting to do so is a safety hazard that could damage your generator at the very least. Use a heavy-duty extension cord that is rated for outdoor use to connect appliances to the generator.

#6. Power only the essentials

There may be many appliances and devices that you wish to use during a power outage, but think in terms of what you need, not what you want.

For backup generator installation or checkups, call the team at Bob’s!

A backup generator can be your lifeline during a storm, and a seasonal generator check will help ensure you have the power you need no matter the weather. If you need generator maintenance, repair, or installation, contact us here at Bob’s Heating & Air Conditioning.

How heat pumps work (and the benefits of having one in your home)

When it comes to home appliances, you might care more that they work and less about how they work. However, heat pumps have some vital differences from air conditioners and furnaces, and they’re worth discussing. In this blog post, we’ll break down how heat pumps work, and why one might be a good fit for your home.

Here are the basics

Essentially, heat pumps transfer warm air inside and outside your home, depending on the season and your preference. One of the great things about heat pumps is that they’re so energy efficient, able to use very little energy to keep you and everyone else inside your home or business nice and comfortable.

During the colder months of the year, heat pumps pull humidity and heat from outside and funnel them into your home. You might not realize it, but even during the middle of winter there is still heat to be found outside. Heat you can put to good use inside.

In the summer season, heat pumps reverse their flow and pull warm air from your home and blow it outside. Depending on what kind of model you have, there are also pumps that can use excess heat for other purposes, such as heating water you can utilize to shower, wash dishes, and a number of other tasks.

Taking care of your heat pump

Now that you have a better idea of how heat pumps work, we’d like to offer you some tips on taking care of your appliance so you can go longer without the need for professional heat pump repair. Of course, the best thing to do is to schedule a cooling or heating tune-up with the team here at Bob’s.

If there’s a lot of humidity in the air, or if it’s especially cold, there’s a chance that ice or frost can start to gather on your heat pump’s outdoor unit. Your appliance might have a defrost mode to combat this, and you may even notice steam coming off it, which is normal.

That being said, it’s still a good idea to keep an eye on your outdoor coil to see that it’s defrosting and operating properly.

Call Bob’s for more on heat pump installation

For more details on how heat pumps work, or if you ever need heat pump service, know that we’re here. Contact us today to learn more.

Is it time to install a new furnace? Here are 5 benefits to upgrading

What was once new eventually becomes old. That’s certainly the case for your furnace. It may have been brand-new 15-20 years ago, but now it’s ready to be replaced. It’s time to install a new furnace. In this blog, we’ll run through the benefits of making the switch and calling Bob’s for new furnace installation.

5 reasons a new furnace is a good idea

Why not keep your older furnace? You will face frequent breakdowns, need furnace repair more often, and see increased bills with an older furnace. Also, ditching the old system has many perks. From greater efficiency to increased comfort, here are five benefits of upgrading to a new furnace in Louisiana.

1. Improved energy-efficiency

The latest furnaces are more energy-efficient than systems that were built a decade ago. They use less energy and are more efficient in heating the room. Newer systems have an annual fuel utilization efficiency (AFUE) rating of more than 90 percent. The higher rating means that the furnace costs less to operate, resulting in lower energy bills.

2. New furnace + programmable thermostat = big savings

Another perk of upgrading to a new furnace is that they’re compatible with programmable thermostats. These thermostats can be programmed to set temperatures automatically. You can program them to set temperatures according to the usage during different times of the day.

For instance, you can set the furnace temperature to be lower when no one is inside the house. Also, you can set different zones in your home. This will provide you with greater control over the temperature—and your heating bills.

Aside from a more comfortable home, pairing a programmable thermostat with a new heating system will result in much lower energy bills. You can save up to hundreds of dollars annually.

3. Get optimal comfort for you and your family

Modern furnaces feature variable-speed technology. Unlike the traditional fixed-speed technology, the technology in modern furnaces is more efficient in heating the rooms. They can generate more consistent warm air and maintain the temperature at a more constant level.

Also, modern furnaces provide superior humidity control. By upgrading to a new furnace, your home’s comfort will be improved.

4. Make your home safer

Newer furnaces also come with more advanced safety features. They are less likely to develop leaks. By virtue of being new, they’re also not going to have problems that older systems might, such as a cracked heat exchanger.

5. Feel confident with your furnace

Lastly, the perk of upgrading to a new furnace is that you will have to face fewer breakdowns. As a result, you can remain perfectly warm inside the house all throughout the winter.

The above are reasons enough why you should consider replacing your old furnace. Also, it’s important that you connect with a professional HVAC company for regular maintenance and repairs of the furnace.  This is important to increase the lifespan and reduce the chances of emergency breakdowns.

Install a new furnace by calling the team at Bob’s

In case you reside in Houma, Thibodaux, or Morgan City, or nearby areas in Louisiana, you can contact Bob’s. We have a team of highly experienced professionals who can provide you the right guidance when it comes to installing a new furnace.

5 signs your furnace needs repair from Bob’s this winter

What are the most important signs your furnace needs repair? Knowing what signals an impending problem could save you and your family a major headache this winter.

In this blog, we’ll review the things that can tip you off that something isn’t right with your furnace, so that you can call us at Bob’s for 24/7 emergency heating repair.

5 major signs your furnace needs repair

1. Your heating bills have been rising

An unusually high heating bill is a clear sign that your furnace requires repair. There are many reasons that can cause the energy bills to spike, from a broken part to the need for cleaning or dust buildup.

Either way, hire the professionals at Bob’s for a thorough inspection of the furnace. We’ll get the repairs done and your heating bills back down.

(By the way, to prevent heating problems ahead of the winter season, consider scheduling a fall furnace tune-up with our team!)

2. Your furnace is making strange noises

Strange noises coming out of the furnace is another indication of something wrong with your system. If your furnace rattles, bangs, or squeaks, you should get it checked by a professional.

An experienced technician will quickly determine the cause of the noise and perform the required repairs.

3. Your heating is not up to your standards

Insufficient heating is a clear sign of a furnace trouble. The problem can occur due to different reasons. However, most likely, it is due to a faulty blower fan or motor. Also, the problem can happen due to a problem with the pilot light or heat exchanger. A qualified technician will inspect the furnace to determine the problem and perform repairs.

4. Your air ducts are emitting dust and dirt

If you notice an unusual amount of dirt and dust coming out of the heat registers, it could be your furnace. Your system could be giving a sign that it is about to fail. A certified technician can inspect the furnace to find out the cause of the issue.

5. Your heat exchanger is cracked

A biggest risk with gas furnaces is a carbon monoxide gas leak. This gas is produced inside the combustion chamber of the furnace. A cracked heat exchanger can potentially leak carbon monoxide.

Carbon monoxide is an extremely hazardous gas. It’s both colorless and odorless, and can be fatal for you and your family. If you suspect that your heat exchanger is cracked, turn off the heat and gas and then call Bob’s for 24/7 emergency repair.

Call the pros at Bob’s for 24/7 emergency repair

If you notice any of the signs your furnace needs repair listed above, you should immediately contact the experienced technicians at Bob’s for furnace repairs.

We’re proud to serve Morgan City, Thibodaux, Houma, and surrounding areas in Louisiana, and we offer professional repair and maintenance for all types of furnaces.

To get started, give us a call at (985) 384-0283 or contact us online.

5 benefits of scheduling a fall furnace tune-up

Winter is almost here in southern Louisiana. Have you had the pros here at Bob’s inspect your furnace yet this season? There are multiple benefits to scheduling a fall furnace tune-up, including lower energy bills and more reliable system performance. And autumn is the perfect time to get your heating inspected!

If you’re looking to schedule a furnace tune-up here in Thibodaux, Morgan City, or Houma, call the team at Bob’s at (985) 384-0283. Or, contact us online.

5 benefits of scheduling a fall furnace tune-up

The fact is that the fall is the best time to schedule a tune-up of the furnace. Here are five reasons why you should consider scheduling a full fall furnace tune-up with us.

1. Avoid emergency breakdowns

The primary benefit of scheduling a fall furnace tune-up is that it boosts your chances of avoiding an emergency breakdown of the furnace this winter.

To avoid the need for furnace repair, you should consider getting your furnace checked and serviced during the fall.

2. Increased lifespan

A furnace that is serviced regularly will undergo less wear-and-tear. It will run more efficiently, saving you money in the short-term and reducing the “mileage” being put on the system every winter. Over successive years, this will result in extended lifespan of the unit. 

3. Avoid paying high energy bills

A properly tuned-up furnace will work efficiently without using extra gas or electricity. If the furnace is not tuned up or cleaned properly, it could need more energy to produce less heating as it has to push heated air past dust and grime. That’s not a winning combination for your bills or indoor air quality.

By scheduling a furnace tune-up this autumn, you can save on your energy bills—all winter long.

4. Maintain your system’s warranty

A regular tune-up will help maintain the integrity of the warranty of the system. Most manufacturers require that your furnace be serviced regularly by a professional in order to keep the warranty valid. Skipping a fall service date can void the warranty. Don’t be kicking yourself when your furnace breaks down and you find that the warranty has lapsed.

5. Keep your furnace running safely

Lastly, keeping the furnace in good condition will ensure the safety of the household. An experienced technician will scan for any gas leakage from the heat exchanger during a routine inspection. Such an issue, if not resolved, could be dangerous. A cracked heat exchanger can potentially leak carbon monoxide gas.

Call Bob’s to schedule your fall furnace tune-up

If you want to avoid the unpleasant situation of a furnace breakdown during the winter, you should consider getting your furnace checked up during the fall. Here in southern Louisiana, Bob’s is the team to call. Call us at (985) 384-0283 or contact us.

Gas furnace parts: What are they and how do they work?

Many people here in southern Louisiana rely on a gas furnace for their winter heating. Yet, there are many gas furnace parts that go into making that comfort possible.

In this blog post, we’ll explain the major parts of your furnace, from your heat exchanger to your thermostat.

What gas furnace parts are there?

In order to better understand how gas furnaces work, let’s go over the main components of the heating system.

 

1. Heat exchanger

The core of your gas furnace is the heat exchanger. As the name itself suggests, the heat exchanger generates heat through an exchange process, adding heat to the air, thereby warming your home.

A heat exchanger consists of a set of coils or tubes that are looped inside the exchanger. A blower motor inside the gas furnace then blows the heated air from the heat exchanger into the ductwork. From there, it’s circulated throughout the house.

As one of the essential gas furnace parts, a cracked heat exchanger is bad news. Not only can it negatively impact your home’s heating, but it can also pose a danger in the form of carbon monoxide release.

2. Gas burner

The gas burner heats up the air in the heat exchanger. When you turn on the gas furnace, a small flame known as the pilot flame burns at a low temperature in the gas burner. The flame heats up the air inside the heat exchanger, which is then distributed inside your home.

3. Gas manifold

Another one of the most important gas furnace parts is the gas manifold, which connects burners with the gas valve. Brass fittings called spuds connect the burners to the manifold. The amount of gas that is transported to the gas burners depends on the size of the hole drilled in the manifold.

Comparatively, this part requires little maintenance and care as compared to other components of the gas furnace. Still, when you schedule a furnace tune-up with us, we’ll take a look to make sure your gas manifold is still operating properly.

4. Thermostat

Thermostats control the temperature in your home. You can use them to adjust the temperature according to your comfort level. When you turn up the thermostat, the flame of the gas burner gets larger (via the gas burner), increasing the temperature. On the other hand, when you turn down the thermostat, the flame shrinks, lowering the temperature.

You should place the thermostat in the location that will allow the gas furnace to heat the home evenly. The best place to place the thermostat in the middle of the house. Make sure that you place the thermostat away from the windows and walls to prevent uneven heating.

Have Bob’s Heating & AC look at your furnace this fall

There are many gas furnace parts, but each needs to be working together at their best to produce even, effective, and efficient heating for your home. With furnace maintenance from the expert techs at Bob’s, we’ll make sure that each part is checked individually and cooperatively.

Schedule your tune-up today by giving us a call at (985) 855-5775 or by contacting us online.

Now’s a good time for a backup generator inspection

Your home’s backup generator is a lot like car insurance: you hope you don’t ever have to use it, but chances are that you will need it one day, and you need it to be ready to help you. Make sure your generator is ready to go with a backup generator inspection from the pros at Bob’s Heating & Air Conditioning.

It’s important that electrical generators are properly maintained to ensure that they work without a problem when they’re needed the most. Here in Houma, Berwick, Morgan City, and other parts of southern Louisiana, it’s a good idea to have your generator ready for future storms and hurricanes.

A backup generator inspection can make sure your gas generator continues to run right when you need it most.

To schedule a backup generator inspection from our team, give us a call at (985) 855-5775 or schedule a checkup with us.

Three reasons to schedule a backup generator inspection

1. Prevent fuel leaks

Older generators are susceptible to leaks. These leaks can come from a fuel line, hose, or storage pan. They may be gas or oil, depending on the type of the generator you have at your home.

The coolant that prevents the engine from overheating may also leak. Scheduling a routine inspection of the unit is the best way to address the problem. The licensed and experienced technicians at Bob’s will thoroughly inspect your unit to look for leaks and perform necessary repairs.

2. Increase the lifespan of the generator

Another benefit of getting your generator inspected is that it will be likelier to live a longer life. Most generators have an operating lifespan of 20 to 30 years. The fact is that the generators represent a major purchase for most people.

In order to ensure optimum lifespan of the generator, it’s essential that you get it inspected by a professional technician at Bob’s Heating and AC.

3. Have peace of mind for whatever’s next

The reality is that a power outage can occur anytime. Hurricanes, snow, high winds, and other natural elements can knock out the power supply from the utility companies. A home generator kicks on as soon as that happens to provide continuous power to your home.

There is nothing more frustrating than having to shiver during the cold winter months or sweat out during the summer months due to a power outage. And who knows how long that outage will last!

With a properly maintained backup generator, you will have the peace of mind in knowing that you don’t have to face any inconvenience during a disruption in power supply. You and your family will be safer and won’t experience any problems during the power outage.

There will be no spoilage of food and the electrical appliances can be used to cook meals, clean clothes, and above all remain comfortable despite frigid cold or scorching hot temperature outside.

Schedule your backup generator inspection with Bob’s

If you have not scheduled an inspection of your generator in the past six months, it’s important that you call us. We serve Houma, Thibodaux, Morgan City, and the surrounding areas in Louisiana.

Apart from maintaining backup electrical generators, our professional technicians can also service all kinds of commercial and residential HVAC units.

To get in touch with us, call us at (985) 855-5775 or get in touch with us online.

Here are 5 signs you need a new furnace in your home

“Should I replace or repair my furnace?” This is a common question that comes into the minds of homeowners whenever their furnace breaks down. How you do you know what the signs are that you need a new furnace?

While replacing the furnace is an expensive option, but sometimes you will save more in the long run when you replace the old furnace with a new one. This is mainly because the new furnace will require fewer repairs and operate with increased energy efficiency.

So, how can you know whether you should replace or repair the home furnace? Here are 5 signs that show that you need to install a new furnace instead of repairing it if you want to save money in the long run.

1. Energy bills have increased

As the furnace gets older, it draws more power to generate the heat resulting in increased energy bills. If you are paying significantly more in energy bills as compared to the previous year but the rates and energy consumption have remained somewhat the same, you should consider installing a new furnace. Newer models perform at greater energy efficiency levels as compared to older models. Depending on the type of the new furnace, you may be able to save $50 to $100 in energy bills every year.

2. The heat exchanger is damaged

The heat exchanger is an important component of the furnace that helps in generating warm air. If cracks develop inside the exchanger, the furnace will not be able to heat up the air. Also, there is a risk that carbon monoxide may leak when the exchanger gets damaged posing a serious health hazard to the household. Replacing the heat exchanger could cost up to $2000. At that price, you can easily buy a modern energy efficient furnace for your home.

3. There’s a fault in the circuit board

The circuit board is another important component of the furnace. It controls a variety of complex processes and monitors operation of the furnace. A problem with the circuit board will make the furnace fan blower to run improperly creating noise and drawing more energy. Replacing the damaged circuit board can cost you around $500 to $1,000. You might be better off buying a new furnace instead of replacing the circuit board as it might save you more over time.

4. You have a faulty furnace motor

The warm air generated by the furnace is pushed throughout the home by the motor. If the motor gets damaged, the heated air won’t move throughout the home. Upgrading the furnace is a better option in such a situation as it will save you more in the long run as compared to replacing the motor.

5. There are strange sounds coming from the furnace

If you hear rattling, clanging, or another strange sound from the furnace, it could point to a major issue with the furnace. Of course, it may also mean that something is loose inside the furnace.

You should let a professional technician from Bob’s diagnose the system to find out the cause of the noise. If there is something seriously wrong with the furnace, it’s better that you install a new energy efficient furnace instead of repairing it.

Call Bob’s for more advice on buying a new furnace

If you want professional technicians for installation of a new furnace in southern Louisiana—including Morgan City, Houma, and Thibodaux—contact us at Bob’s Heating and AC.