Gas furnace parts: What are they and how do they work?

Many homeowners here in South Louisiana rely on a gas furnace for their winter heating. Natural gas furnaces are among the most affordable and reliable heating systems available. In this article, we’ll review how gas furnaces work, the major gas furnace parts, and why a gas furnace may be a good fit for your home.

Need a new heating system here in Morgan City, Houma, or Thibodaux? We’re the team to call. Get a free in-home estimate from the NATE-certified heating professionals at Bob’s Heating & Air Conditioning.

The gas furnace basics

Gas furnaces use controlled combustion to generate heat energy, which is then transferred to indoor air. The blower then pushes this heated air through the air ducts of your home, distributing it to different rooms. Combustion byproducts and gases are emitted outside through the flue pipe.

A gas furnace’s efficiency is measured by its Annual Fuel Utilization Efficiency, or AFUE. Essentially, AFUE represents how much of the fuel (natural gas) is successfully turned into heat energy. The higher the percentage, the more efficient and less wasteful the furnace is. For example, an 80% AFUE furnace converts heat out of 80% of its fuel, with 20% being wasted.

Gas furnaces are distinct from both electric furnaces and heat pumps. Instead of combusting fuel, electric furnaces push air through heated electric coils to rapidly warm it. Think of an electric furnace like a giant hairdryer. In contrast, heat pumps utilize a completely different technology to heat your home. Instead of generating heat, heat pumps pull residual heat energy out of the outside air and bring it into the home. Heat pumps are actually capable of both cooling your home in the summer and heating it in the winter by simply reversing the process for each season.

Get to know your gas furnace parts

No matter the make or model, all gas furnaces have a few basic components that allow them to function.

1. Gas Burner

The gas burners in your furnace ignite natural gas as part of the combustion process. This makes them one of the essential gas furnace parts.

The gas burners in your furnace ignite natural gas as part of the combustion process. This makes them one of the essential gas furnace parts.

Most gas furnaces have an active pilot light inside of the gas furnace. When your home’s thermostat turns the furnace on, gas is slowly fed into the burner. This light ignites the natural gas, rapidly heating up the chamber. As you might imagine, this is a controlled process: a critical safety component known as the flame sensor ensures that combustion is occurring, so that there is no excess buildup of gas inside of the furnace.

As furnaces age, their combustion process becomes less efficient. That’s just one of the warning signs you need a new gas furnace.

2. Gas Manifold

Another one of the most important gas furnace parts is the gas manifold, which connects burners with the gas valve. Brass fittings called spuds connect the burners to the manifold. The amount of gas that is transported to the gas burners depends on the size of the hole drilled in the manifold.

Comparatively, this part requires little maintenance and care as compared to other components of the gas furnace. Still, when you schedule a furnace tune-up with us, we’ll take a look to make sure your gas manifold is still operating properly.

3. Heat Exchanger

The heated air inside of the burner chamber cannot simply be pushed into your home. Just as in your car, combustion creates gas byproducts that are not safe to breathe indoors. It’s for this reason that the combustion process happens on one side of the heat exchanger, with your home’s indoor air on the other. Air is pushed through the heat exchanger—which resembles a set of coils or tubes—which rapidly heats due to the heat on the other side. This air is then pushed by the blower through ducts into your home.

The heat exchanger plays a vital role in preventing indoor air and combustion air from mixing. This is why a cracked heat exchanger is bad news for your home. While such scenarios are rare, a cracked heat exchanger may allow flue gases like carbon monoxide to get into your home’s air.

Be sure to check out this blog post to learn more about the common warning signs of a gas furnace breakdown.

4. Blower

All forced-air HVAC systems feature a blower unit—this is where the “force” in “forced-air” comes from, after all. The blower pushes the heated air from the heat exchanger into the ductwork of your home. This superheated air then travels through the ducts to vents and registers in individual rooms, where it begins to change the temperature of each room to match the goal indicated by the thermostat.

Here’s something all homeowners should know: the blower, whether being used for the air conditioner in the summer or your furnace in the winter, requires adequate air intake to function. Be sure to clean your HVAC air filter regularly. As this filter clogs with dirt, dust, pet hair, and more, it allows less fresh air into the ducts.

5. Thermostat

Thermostats control the temperature in your home. You can use them to adjust the temperature according to your comfort level. When you turn up the thermostat, the flame of the gas burner gets larger (via the gas burner), increasing the temperature. On the other hand, when you turn down the thermostat, the flame shrinks, lowering the temperature.

While not strictly part of your gas furnace, your thermostat is the key to controlling it. This makes is one of the most essential gas furnace parts.

While not strictly part of your gas furnace, your thermostat is the key to controlling it. This makes is one of the most essential gas furnace parts.

Thermostats use a temperature sensor to gauge the current temperature of your home. For this reason, you should place the thermostat in the center of your home to ensure that your furnace heats the home evenly. Placing a thermostat near a window or exterior wall may lead to it misjudging what the overall temperature in the home is.

Smart thermostats

On a final note, you’ve probably heard about smart thermostats. Also known as programmable thermostats, these upgraded thermostats allow you to automate and set your home’s temperature ahead of time. This helps you avoid the all-too-common situation where you accidentally leave the heat on all day while you’re away at work.

Smart thermostats can help you save money and live more comfortably. They also reduce the overall wear-and-tear on your gas furnace parts.

Have our team inspect your gas furnace this fall

There are many gas furnace parts, but each needs to be working together at their best to produce even, effective, and efficient heating for your home. With furnace maintenance from the expert techs at Bob’s Heating & Air Conditioning, we’ll make sure that each part is checked individually and ensure that they’re all working cooperatively for the best possible comfort and energy savings.

To schedule your heating tune-up here in Morgan City, Houma, and Thibodaux, call our team today. Have other questions about your gas furnace or its components? Let us know how we can help!

Here’s how to diagnose heat pump cycling issues this winter

Having a working heat pump is essential to keeping your home warm all winter. If the heat pump cycling process is continuous, however, it can cause unnecessary wear-and-tear, which wastes energy and ultimately can lead to an in-season system breakdown. The key to preventing this from happening is having a professional tune up your heating system before the winter arrives.

Possible causes of constant cycling

If you notice your heat pump cycle doesn’t end, you first want to identify what’s causing the malfunction. There can be several possible issues that lead to heat pump frequent cycling:

  • Clogged filter
  • Air leak
  • Worn-out circuit

When your filter gets clogged, it usually results in low airflow. This can cause the heat pump to overheat because it’s working harder than it should have to work. Make changing the filter part of your regular maintenance tasks to avoid this problem.

The heat pump may continue to cycle constantly after you change the filter. This is an indication that there is another problem. An air leak may be causing the problem, and the fix may be as simple as tightening a bolt or two. Professional heating and air conditioning technicians are best equipped to make that assessment and perform the necessary repairs.

It’s also possible that a bad circuit is the culprit. This can cause the pump to burn out quickly, so it needs to be addressed in a timely manner.

Once you have identified what’s making your heat pump cycle continuously, it is important to address the problem as soon as possible. Delaying repair can have several unfortunate consequences.

Possible outcomes of constant cycling

You may think your system is fine as long as there is heat in the house during winter months. It’s easy to ignore an issue that isn’t causing a dire emergency that affects your family’s comfort. There are several reasons not to procrastinate when it comes to fixing a heat pump cycling issue, though.

One of the first signs that your HVAC system is working harder than it needs to work is a spike in your energy bill. The more it runs, the more power it has to use. Fixing the problem can save you money on your next statement.

Frequent cycling is hard on your heat pump. You may not be able to see the signs of premature wear and tear, but this is a common consequence of an overworked pump. Keeping up with a regular maintenance schedule and making prompt repairs when needed can prolong the life of your pump.

The biggest concern you may face with constant heat pump cycling is system shutdown. After a while, the wear and tear may become too much for the system to handle. At some point, an inefficient heat pump is going to break down the whole system, leaving you without heat until it’s fixed.

The longer you wait for necessary repairs, the more money you may end up spending in the long run. When the heat pump cycles so frequently it causes a system breakdown, technicians will probably find a lot more damaged parts than just the pump. The cost of this repair is likely to be much more than it would have cost to have your heat pump repaired when you first noticed the issue.

Call Bob’s to schedule your heat pump tune-up this winter

No matter what type of HVAC system you have in your home, it’s important to have it inspected at least once-per-year. It is particularly important that your heat pump is working efficiently as the winter months begin. You can depend on the team at Bob’s Heating & Air Conditioning for all your heat pump maintenance and repair needs. Contact us to schedule your heat pump tune-up.

What are some common furnace breakdown warning signs?

When is the last time you had your furnace checked out by a professional? If you can’t remember for sure, you are probably overdue for a professional tune-up. The last thing you want is to neglect your furnace for too long and have it break down on a cold winter day.

Fortunately, there are almost always furnace breakdown warnings signs that happen before a furnace gives out completely. Here are a few potential signs that you may need furnace repair in the near future.

The warning signs of impending furnace problems

Unusual noises

Your furnace shouldn’t make unusual noises out of the blue. If it does, there is probably a problem. Common noises caused by damaged furnaces include clicking, squeaking, popping, and banging sounds.

Popping sounds often indicate that the gas is building up in the combustion chamber. Banging or squeaking sounds can mean that a system component has slipped out of its proper place. If you hear anything unusual when your furnace kicks on, call our team at Bob’s Heating & Air Conditioning. You’ll want an experienced technician to diagnose and address the issue.

Performance issues

Does your home never feel warm, even when you have the heat turned up? If so, your furnace may not be functioning properly. This problem has a variety of potential causes, from blocked registers and air intake to a furnace that has turned itself off due to a dirty flame sensor.

Frequent cycling

Is your furnace turning on and off more often than usual? Frequent cycling is an indication that your furnace may be struggling to maintain power or remain lit. It could also mean you have a faulty blower fan or wiring, especially if you have an older unit. In any case, it’s important to get the problem checked out as soon as possible.

Skyrocketing energy bills

Do your energy bills seem much higher than they did at this time last year? The problem could be due to a colder-than-usual year that requires your unit to work much harder than it did last year. It’s also possible that your furnace is no longer working efficiently.

As your unit reaches the end of its lifespan, it will probably require more and more energy to function. That means your bill will continue to go up year after year until your furnace fails completely.

It may be worth it hire professionals to repair your unit as needed. However, if you want a unit that’s more energy-efficient, you may decide it’s worth the money to upgrade to a newer system.

Keep in mind that most furnaces are not intended to last longer than 15-20 years. If yours is nearing the end of that lifespan, it may be better to put your money toward a replacement instead of repairs that may not extend the life of your unit much longer.

Strange odors

When you turn your furnace on for the first time, it’s normal for the air to smell just a bit stale. You can minimize this unpleasant occurrence by making sure your air filter is clean.

If, on the other hand, you turn your furnace on and smell sulfur or rotten eggs, shut the system off immediately. You may be dealing with a gas leak that can be fatal to you and anyone else in your home. Any unusual smells coming from your furnace should warrant a thorough inspection from professionals.

Call our team for reliable 24/7 heating repair

Have you experienced any of the above furnace breakdown warning signs? Now is the ideal time to take care of the problem before winter hits in full force. Contact our team at Bob’s Heating & Air Conditioning today.

Here’s why you should schedule a heat pump tune-up this fall

When the summer heat blazes, you are likely very thankful to have a working air conditioner in your home to keep you and your family cool. It’s equally nice to have a functioning heater in the winter. Regular maintenance is the key to keeping your system growing strong, even as the weather changes. A yearly heat pump tune-up each fall from Bob’s Heating & Air Conditioning has several benefits.

Why schedule a heat pump tune-up this fall?

1. Reduced risk of breakdowns

The heat pump is a part of your HVAC system that works hard all year long. It pumps heat out of your home in the summer and pumps it into your home in the winter. Because it works year-round, it is particularly susceptible to problems.

Taking time out to give your heat pump a tune-up after a long, hard summer of ridding your house of excess warmth can help technicians locate any problems that may cause a breakdown at an inopportune time. You don’t want to wait until the first freeze hits to discover that there is a problem with your HVAC unit. By scheduling maintenance before the first cold snap hits, you can be more confident that your heater is going to continue to work when you need it most.

Call our team to schedule a heat pump tune-up before the weather cools down significantly.

After a long, hot summer, make sure you have one of our technicians inspect and maintain your heat pump in time for colder weather.

2. Improved energy efficiency

A heat pump inherently makes your system more efficient. Instead of using electricity to generate heat, it simply moves already existing heat where it is needed or removes it when it isn’t wanted. Even a part that is designed to improve efficiency can do its job, though, if it is worn out.

During your air conditioner maintenance appointment, the technician working on your system is likely to complete several tasks:

  • Checking all the parts to make sure they are working properly
  • Replacing a part that looks worn out
  • Cleaning any part that has excessive dirt or grime
  • Tightening loose bolts or joints

Even something as simple as one loose part can drastically increase the amount of electricity it takes to run your system. A tune-up helps you avoid unnecessarily large utility bills.

3. Makes your system last longer

Moving parts experience wear and tear. This is a normal consequence of regular use. A yearly tune-up on the heat pump and all the other parts of your HVAC system keep normal wear and tear from becoming a bigger problem.

It may be tempting to wait to call a repair company until an obvious problem exists. Taking this approach to air conditioner maintenance, however, can significantly shorten the lifespan of your unit. Just because you don’t see a problem, that doesn’t mean one doesn’t exist or that one isn’t imminent. Sticking to your regular maintenance schedule helps you nip small problems in the bud.

Another reason to get a tune-up is to ensure that you are complying with the terms of your warranty. If your air conditioner breaks suddenly, your warranty not pay to replace it if you have been negligent in taking care of it. Once your warranty expires, the extended lifespan due to proper maintenance is even more important.

Call Bob’s to schedule a heat pump tune-up this fall

Your heating and air conditioning system works hard to keep you comfortable in your home. Return the favor by keeping it in good working order with a yearly tune-up. You can keep it working longer and more efficiently with a visit from one of our technicians. Contact us to set up your appointment today.

What are the most efficient air conditioners on the market today?

Back in the “good old days,” homeowners turned on a ceiling fan, grabbed a bag of ice, and cooled down the old-fashioned way. Thankfully, modern technology makes it much easier to cool down—all it takes is the push of a button on your thermostat!

But, how do you know if your air conditioner is working at its best for your home? Just because you don’t hear or see any problems with your AC unit doesn’t mean it’s operating efficiently—you may not even notice there are problems until you get your energy bill for that month.

In this article, we’ll talk about what makes some air conditioners more efficient than others, which models on the market today are the best choice for better energy efficiency, and why you should have a professional technician from Bob’s Heating & Air Conditioning help improve your home!

What is SEER and why does it matter?

You may have seen this four-letter acronym before when looking at air conditioners and heat pumps online. It’s important! SEER stands for “Seasonal Energy Efficiency Rating,” and it refers to this ratio:

the cooling output of an air conditioner over a typical cooling season
the energy it consumed in Watt-Hours

The higher the SEER rating, the more energy efficient the unit is. These days, the minimum standard SEER rating for new air conditioners is a 13. Many air conditioners on the market today have a SEER rating within the range of 13-21. It’s important to note the the SEER rating is the maximum efficiency rating, much like a car’s miles-per-gallon rating—you might not reach that exact efficiency under certain conditions, much like your vehicle will have a lower MPG going uphill than on a level road.

To put it simply, the less energy your AC unit uses, the higher its SEER rating. This translates into lower utility bills for you, which means your wallet will thank you at the end of the month! When you’re shopping around for a new air conditioner, keep the SEER rating in mind, but don’t forget about other important factors to consider, such as system size, the type of system, and what your geographic area needs are. An AC professional—like those here at Bob’s—can help you find the right air conditioner for your home. Call us today for a free in-home estimate on a new energy-efficient cooling system.

The Carrier Infinity 21 is one of the most efficient air conditioners on the market today.

The Carrier Infinity 21 is one of the most efficient air conditioners on the market today.

Two air conditioners you should know about

In the air conditioning world, there are two major players that stand out: Carrier and Trane. You may have heard of these systems before, but did you know that Bob’s Heating & Air Conditioning installs both Carrier and Trane units? That means more options for you. You can’t go wrong with either brand. These two manufacturers continue to dominate the marketplace because they design new, higher-performing systems, year after year. In the table below, we highlight just two systems from each company that should keep your eye on if you’re looking to upgrade soon:


Carrier Infinity® 21 Air Conditioner with Greenspeed®  Intelligence

Trane XV20i TruComfort™

SEER RatingUp to 21 SEERUp to 22 SEER
Quiet LevelBest: as low as 65 dBQuiet running fan measured at 4dB below competitor’s minimum
  • Greenspeed intelligence
  • Optimal humidity and temperature control
  • Filter drier system protection from moisture and contaminants
  • WeatherArmor™ Ultra protection
  • Ideal Defrost heating operation with Infinity control
  • TruComfort technology automatically adjusts temperature while maintaining speeds to avoid temperature swings
  • 750 stages of comfort for ultimate climate control and max efficiency
  • An average of 64% energy savings
  • Integrated Fan System
  • Compressor Sound Insulator
Warranty10-year parts limited warrantyMultiple warranty options available

These two, top-of-the-line units can greatly improve your home’s comfort and reduce your energy bill each month. The superior design and variable speed factors can greatly improve your cooling experience. And when you choose a professional, trusted company like Bob’s Heating & Air Conditioning to install your new air conditioner, you can rest assured that your home is taken care of by the best!

How these systems can improve your home

Most air conditioners should be replaced after 15-20 years—and that’s only if the unit has received regular maintenance. If you’ve neglected your HVAC system for years at a time, you may experience more breakdowns or hidden problems, meaning that you may have to install a new unit even sooner.

Regular maintenance is the key to a better AC unit—you wouldn’t forget to take your dog or cat to the groomer or veterinarian for years at a time, so why treat your home units poorly? The more care and attention it receives, the better it performs.

Next time you’re taking Fluffy to the groomer, think about your home’s cooling and heating systems and consider scheduling a tune-up with Bob’s Heating & Air Conditioning!

Here are the signs you need a new furnace for your home

Your old furnace has served your home for years. However, it’s starting to need more repairs, work less efficiently, and provide you and your family with less heating than it did when it was new. These are just some of the signs you need a new furnace. By keeping furnace replacement in mind, homeowners here in South Louisiana can avoid the frustration and costs associated with that final furnace breakdown.

Bob’s Heating & Air Conditioning is your team when you need either furnace repair or replacement services here in South Louisiana. We’re ready to help! Give us a call today to schedule a free in-home estimate on your next heating system.

Here are the 5 signs you need a new furnace installed by our team.

If you’ve been noticing any of the signs you need a new furnace in your home, call Bob’s for a free in-home estimate from one of our trusted techs.

5 signs you need a new furnace

Your current furnace is more than 15 years old

No matter how great a job you do taking care of your furnace, it will not last forever. If your furnace is 15 or close to 15 years old, you’re better off replacing it. Even if the appliance is still functional, start saving up for a new one now. That way, you won’t feel the financial crunch that comes from a sudden breakdown.

You’re constantly paying for repairs

Does it feel as if you’re always paying for repairs to your furnace? If so, your money is better spent on a new furnace that won’t break down as often. Specifically, more than two repairs a year warrants you looking into something new. Repairs costing more than half the price of a new unit is another sign you should upgrade.

Your heating bills are ever-increasing

Mounting heating bills despite the fact you aren’t turning up the thermostat or there hasn’t been a local rate hike point to you needing a new furnace. Older furnaces aren’t as efficient as newer models, meaning they don’t do as good of a job keeping you and your family comfortable. Chances are, you’ll lower your bills by installing a new appliance.

Your home feels unusually dry

Aging furnaces have a hard time keeping the air they pump out humid. Your dry skin and irritated allergies could be the work of your old furnace drawing in dry air from outside. On the other hand, it may be that your humidifier isn’t working as efficiently as it should. Check both to determine where the problem lies.

Your furnace is making strange noises

Furnaces that make noise don’t always need to be replaced. After all, some noise—especially as the furnace starts or stops the heating process—is natural. Light pops are also common: as the heat travels through cold air ducts, they expand and warp, causing settling noises.

However, when you hear a new noise that’s out of the ordinary, that’s when you need to bring in a heating professional to inspect your furnace. Rattling, banging and squeaking are the common noises of malfunctioning furnaces. An older furnace that is making strange sounds is a key sign that you might need to consider replacing it in the near future.

For a free in-home estimate on a new furnace, call Bob’s!

Think you may need a new furnace? Get a free in-home estimate on a new heating system here in South Louisiana by calling the experts at Bob’s Heating & Air Conditioning. Our technicians will meet with you and help match your home to the perfect new furnace, heat pump, or ductless system.

Here are the 5 most-common heating problems homeowners encounter

When the weather turns cold, you’ll be extra grateful for your heating system. Although Southern Louisiana is blessed with relatively mild winters, it’s still important that all parts of your HVAC system function properly. However, sometimes that doesn’t happen, and you’re faced with some of the most-common heating problems homeowners here encounter.

If you do experience one of these common heating issues, be sure to contact the experienced, local professionals at Bob’s Heating & Air Conditioning for 24/7 heating repair here in South Louisiana. Our techs are ready to help!

The 5 most-common heating problems homeowner encounter

1. Constant cycling

Furnace is cycling on and off, running constantly, or not blowing hot air: This could be an indication that your air filter is clogged and needs to be replaced. It could also occur if your thermostat was accidentally knocked to the wrong setting. If your thermostat is not working at all, you’ll have to replace it.

Most-Common Heating Problems

When you encounter one of the most-common heating problems, you’ll want to call Bob’s for 24/7 emergency repair here in South Louisiana.

2. Noisy heating system

If your heating system is making a lot of noise, it’s likely due to a loose or incorrectly placed part. Checking that bolts, nuts, and screws are tight and that filters are inserted properly usually takes care of this problem.

3. No air

If no air is coming out of your heater, then you’ll need to inspect your power source, motor, and pilot light. Any issues with these components will need to be handled by a professional repair technician.

4. Inconsistent heating throughout house

Sometimes, hot and cold spots emerge because of a home’s design. However, it could also indicate inefficiency in the system. Old units or dirty coils and filters could cause airflow to be inconsistent.

5. Sudden changes in your heating bills

Most people know a general range or average for their energy bills. If this changes dramatically, it could be an indication that you need to call our team for maintenance or repair.

What causes many of these issues?

Most common heating problems have a few sources:

  • dirty or clogged filters
  • general wear-and-tear
  • thermostat malfunction
  • user error

While you might be able to fix some of these issues on your own, some of them will require professional help.

Having problems with your heating system?

At Bob’s Heating & Air Conditioning, we’ve been helping Southern Louisiana with their heating repair needs since 1965. We provide 24/7 emergency service, experienced NATE-certified technicians, honest pricing, and a 100 percent satisfaction guarantee. If you’re dealing with one of these common heating problems, contact us today.

Why you should only work with NATE-certified technicians

At Bob’s Heating & Air Conditioning, we’ve been serving South Louisiana home and business owners since 1965. One of the keys to our ongoing success is the high quality of our HVAC technicians. That’s because all our techs are certified by North American Technician Excellence (NATE), a non-profit organization founded to recognize cooling and heating professionals with a high level of real-world knowledge.

NATE-certified technicians are the best people you can hire to work on your air conditioner, heat pump, or furnace. For service here in Houma and Morgan City, contact our team today!

Benefits of NATE certification

According to NATE, choosing a technician who has gone through the rigorous certification process ensures optimal installation and service of your HVAC system. Some of the unique benefits reported include:

  • Reduced need for warranty returns and post-installation follow-up service
  • Lower utility bills and energy use
  • Advice from a skilled technician with demonstrated industry knowledge
  • Longer equipment lifespan
  • Increased peace of mind

In addition, techs who are certified by NATE tend to stay in the industry longer, increasing their value to contractors, consumers, and manufacturers.

How techs get certified

The certification process for HVAC technicians requires a series of multiple-choice tests. The Ready-to-Work certification is available for techs who have been working in the industry for fewer than six months.

The Ready-to-Work tests consists of 50 questions in subject areas that include tools, components, basic heat transfer, general safety, electrical safety, and measurements and conversions.

More experienced technicians are eligible for additional certifications, including the HVAC Support Technician credential and various installation and service specialties.

The Support Technician test includes 100 multiple-choice questions on tools, safety, basic science, construction terms, temperature and humidity measurements, and desired conditions.

Both tests are designed to evaluate the tech’s hands-on knowledge of the skills necessary to excel in the HVAC industry. The more experience an employee has, the more certifications he or she is able to obtain.

In general, installation specialists have at least a year of experience, service specialists at least two years, and at least five years for senior-level technicians.

NATE also offers a Core Exam, which is designed to test general HVAC and construction knowledge as well as general knowledge about safety, tools, and science. Passing this test is required for most specialty exams.

For NATE-certified technicians, call Bob’s!

Experience the difference that comes from working with NATE-certified technicians. We’re so confident in their abilities that we back our work with our Ironclad Guarantees. If you need HVAC services here in Houma or Morgan City, contact us for your consultation.

Why you should choose a factory-authorized Carrier dealer

Not only has Bob’s Heating & Air Conditioning been serving southern Louisiana since 1965, we are also proud to be a Factory-Authorized Dealer for Carrier. In this blog, we’ll review why our relationship with Carrier is so important and impacts the level of quality and service we are able to provide our valued clients.

Benefits of Carrier products

Carrier has been a leader in the HVAC industry since 1902. This proven track record of durable heating and air conditioning products gives our customers the assurance that their new system will last for decades.

Carrier products focus on home comfort. Their innovative product line includes:

  • The Infinity System of smart heating and cooling products that automate your home’s climate and help you save energy
  • Côr® smart thermostats with wireless control
  • Geothermal heating and cooling systems
  • Heat pumps
  • Ductless systems
  • Gas and oil furnaces
  • Indoor air quality products

Customers appreciate the quiet, unobtrusive operation of Carrier air conditioning and heating systems. This manufacturer also provides some of the most energy-efficient HVAC options on the market; in fact, they were the first company in the industry to stop using ozone-damaging chemicals in their products.

Characteristics of a Carrier Factory-Authorized Dealer

Our Carrier Factory-Authorized Dealer status indicates a proven level of customer service and knowledge. To earn this certification, our team has completed extensive, ongoing manufacturer training to fully understand the ins-and-outs of installing, repairing, and maintaining the Carrier products we sell.

  • We also meet the requirements to employ technicians who are certified by North American Technician Excellence (NATE), the largest non-profit certification program for heating, ventilation, air conditioning and refrigeration (HVACR) technicians.
  • Factory-authorized dealers must maintain license and certification requirements and earn outstanding scores in Carrier’s customer satisfaction program.
  • As part of Carrier’s program, we provide a full refund within a year of purchase if you are dissatisfied with your new system for any reason. This commitment to 100 percent customer satisfaction extends to all our products and services.

Need a new Carrier heating or cooling system? Call the experts at Bob’s!

Contact us for HVAC services here in Houma and Southern Louisiana. Bob’s Heating and Air Conditioning has locations in Houma and Berwick, LA. We offer 24/7 emergency service and repair on all makes and models at no additional charge. Check out our site for valuable offers and coupons and learn about affordable financing options.