Why you should only work with NATE-certified technicians

At Bob’s Heating & Air Conditioning, we’ve been serving South Louisiana home and business owners since 1965. One of the keys to our ongoing success is the high quality of our HVAC technicians. That’s because all our techs are certified by North American Technician Excellence (NATE), a non-profit organization founded to recognize cooling and heating professionals with a high level of real-world knowledge.

NATE-certified technicians are the best people you can hire to work on your air conditioner, heat pump, or furnace. For service here in Houma and Morgan City, contact our team today!

Benefits of NATE certification

According to NATE, choosing a technician who has gone through the rigorous certification process ensures optimal installation and service of your HVAC system. Some of the unique benefits reported include:

  • Reduced need for warranty returns and post-installation follow-up service
  • Lower utility bills and energy use
  • Advice from a skilled technician with demonstrated industry knowledge
  • Longer equipment lifespan
  • Increased peace of mind

In addition, techs who are certified by NATE tend to stay in the industry longer, increasing their value to contractors, consumers, and manufacturers.

How techs get certified

The certification process for HVAC technicians requires a series of multiple-choice tests. The Ready-to-Work certification is available for techs who have been working in the industry for fewer than six months.

The Ready-to-Work tests consists of 50 questions in subject areas that include tools, components, basic heat transfer, general safety, electrical safety, and measurements and conversions.

More experienced technicians are eligible for additional certifications, including the HVAC Support Technician credential and various installation and service specialties.

The Support Technician test includes 100 multiple-choice questions on tools, safety, basic science, construction terms, temperature and humidity measurements, and desired conditions.

Both tests are designed to evaluate the tech’s hands-on knowledge of the skills necessary to excel in the HVAC industry. The more experience an employee has, the more certifications he or she is able to obtain.

In general, installation specialists have at least a year of experience, service specialists at least two years, and at least five years for senior-level technicians.

NATE also offers a Core Exam, which is designed to test general HVAC and construction knowledge as well as general knowledge about safety, tools, and science. Passing this test is required for most specialty exams.

For NATE-certified technicians, call Bob’s!

Experience the difference that comes from working with NATE-certified technicians. We’re so confident in their abilities that we back our work with our Ironclad Guarantees. If you need HVAC services here in Houma or Morgan City, contact us for your consultation.

Why you should choose a factory-authorized Carrier dealer

Not only has Bob’s Heating & Air Conditioning been serving southern Louisiana since 1965, we are also proud to be a Factory-Authorized Dealer for Carrier. In this blog, we’ll review why our relationship with Carrier is so important and impacts the level of quality and service we are able to provide our valued clients.

Benefits of Carrier products

Carrier has been a leader in the HVAC industry since 1902. This proven track record of durable heating and air conditioning products gives our customers the assurance that their new system will last for decades.

Carrier products focus on home comfort. Their innovative product line includes:

  • The Infinity System of smart heating and cooling products that automate your home’s climate and help you save energy
  • Côr® smart thermostats with wireless control
  • Geothermal heating and cooling systems
  • Heat pumps
  • Ductless systems
  • Gas and oil furnaces
  • Indoor air quality products

Customers appreciate the quiet, unobtrusive operation of Carrier air conditioning and heating systems. This manufacturer also provides some of the most energy-efficient HVAC options on the market; in fact, they were the first company in the industry to stop using ozone-damaging chemicals in their products.

Characteristics of a Carrier Factory-Authorized Dealer

Our Carrier Factory-Authorized Dealer status indicates a proven level of customer service and knowledge. To earn this certification, our team has completed extensive, ongoing manufacturer training to fully understand the ins-and-outs of installing, repairing, and maintaining the Carrier products we sell.

  • We also meet the requirements to employ technicians who are certified by North American Technician Excellence (NATE), the largest non-profit certification program for heating, ventilation, air conditioning and refrigeration (HVACR) technicians.
  • Factory-authorized dealers must maintain license and certification requirements and earn outstanding scores in Carrier’s customer satisfaction program.
  • As part of Carrier’s program, we provide a full refund within a year of purchase if you are dissatisfied with your new system for any reason. This commitment to 100 percent customer satisfaction extends to all our products and services.

Need a new Carrier heating or cooling system? Call the experts at Bob’s!

Contact us for HVAC services here in Houma and Southern Louisiana. Bob’s Heating and Air Conditioning has locations in Houma and Berwick, LA. We offer 24/7 emergency service and repair on all makes and models at no additional charge. Check out our site for valuable offers and coupons and learn about affordable financing options.

Why you should schedule marine HVAC service

Just like the HVAC systems in your home on land, the marine HVAC system aboard your boat is just as important to repair and maintain on a regular basis. It is important to maintain these items to maximize the life of both your HVAC system and your boat. When you need marine HVAC service, call the team here at Bob’s Heating & Air Conditioning

Pictured: When you need marine HVAC service for your boat here in Morgan City, call Bob's!There are many reasons to perform regular and necessary maintenance:

  • Ensure that your boating excursions are as comfortable as possible
  • Avoid marine HVAC repair later due to lack of scheduled and routine maintenance
  • Keep your boat operating safely

Required maintenance elements

There are many components to a marine HVAC system, and performing routine maintenance on them can prevent you from incurring large bills later. At Bob’s Heating and Cooling Services, we’ve seen the neglect of marine HVAC service turn into very expensive repairs.

This is some of the equipment you should examine and maintain to keep your marine AC repair items to a minimum and maximize the life of your systems:

  • Clean air filters at least once per month
  • Check chilled-water AC systems to be sure there is no air in water pipes
  • Upgrade to disposable filters that will capture debris in the air and system

HVAC Repair

Even with diligent maintenance, the time may inevitably come when you are required to perform marine HVAC repair on your vessel. When that time comes, it is crucial that you use a reliable service company (Bob’s!) to perform the repairs to your system.

Our company provides the following so you can be sure to get the service you need, when you need it:

  • Technicians who are certified through NATE (North American Technician Excellence)
  • Ability to work with many makes and models of boats
  • 24/7 availability to repair your vessel as needed

Schedule your marine HVAC service today!

Marine HVAC repairs are only going to get worse the longer they go unattended. Avoid waiting any longer to schedule your routine maintenance or necessary repairs to get your boat’s HVAC system up and running optimally.

Contact us today and allow us to help you with all of your marine HVAC needs. We’ve been in business for over 50 years and are ready and able to provide you with whatever assistance you need.

With these tips, keep your generator running safely during storm season

With hurricane season almost here once again, it is important to keep your generator running safely and confirm that it’s ready for the weather ahead. Here at Bob’s Heating & Air Conditioning, we recommend a generator checkup before the storms hit so that the generator won’t give out at the exact moment that you need it the most.

Furthermore, it is vital to observe safety measures both while the generator is in storage and when it is in use. The following measures will allow you to enjoy the comfort and convenience afforded by your generator while you wait out the storm. To schedule a generator checkup, contact our team.

6 ways to keep your generator running safely during storm season

#1. Have your unit inspected

Generator maintenance is crucial, not only to keep your generator going through storm season, but to also extend the life of your generator for many seasons to come.

Pictured: With summer storms blowing in off the Gulf in the summer, it's important to keep your backup generator running safely and effectively.

Pictured: With summer storms blowing in off the Gulf in the summer, it’s important to keep your backup generator running safely and effectively.

#2. Change the fuel

When your unit has been in storage for nearly a year, remove the old fuel and dispose of it properly, then refill. After the generator has been running, remember to always let it cool down before refueling.

#3. Check the oil

If the generator is in storage, the oil should be changed at least once a year. When the generator is in operation, the oil should be changed every 8 to 24 hours.

#4. Operate the generator outside

Due to the danger of carbon monoxide contamination inside the house, the generator should only be operated outside and away from any household ventilation. Invest in carbon monoxide detectors inside the house so that if the toxic gas from the generator does get in the house, you’ll be alerted to the danger immediately.

#5. Do not connect the unit to the home’s electrical outlet

The generator is not equipped to power the entire house at once. Attempting to do so is a safety hazard that could damage your generator at the very least. Use a heavy-duty extension cord that is rated for outdoor use to connect appliances to the generator.

#6. Power only the essentials

There may be many appliances and devices that you wish to use during a power outage, but think in terms of what you need, not what you want.

For backup generator installation or checkups, call the team at Bob’s!

A backup generator can be your lifeline during a storm, and a seasonal generator check will help ensure you have the power you need no matter the weather. If you need generator maintenance, repair, or installation, contact us here at Bob’s Heating & Air Conditioning.

Upgrade to a new air conditioner and cut your energy costs

Are your AC repairs frequent and costing you too much? Are your energy costs out-of-control? Look for new AC energy savings this summer season by upgrading to a new air conditioner.

Bob’s Heating and Air Conditioning Services has been in the HVAC business since 1965. We can answer all your questions and take care of your needs, from free in-home estimates on installs to AC maintenance, helping you save on your cooling bill.

If your summer energy costs have been spiking, it might be time to call Bob's and have our team provide you with a free in-home estimate on a new air conditioner.

Important things to know about your AC system and energy savings

Air conditioners make up half of the energy consumption in the United States in the summer, and they release 100 million tons of carbon dioxide into the air each year, according to research by the Rocky Mountain Institute. If your air conditioner makes loud hissing, grinding or musical sounds, it needs attention, or it may just be too old.

The current minimum standard for ACs is a SEER rating of 13. SEER is short for Seasonal Energy Efficiency Ratio, and it signifies how cooling efficient an air conditioner is. The higher the number, the greater the energy efficiency and cost effectiveness.

The efficiency of your air conditioner is also a function of the size appropriate to your home and the ductwork. During your free consultation for a new AC, our technicians will determine the correct size for your unit and give you an upfront and honest price estimate.

Our technicians are NATE-certified and they manage all types of installations.  We are certified dealers of Trane and Carrier systems, which offer reliable high performance with the following specifications:

  • The Carrier systems offer a SEER rating over 20.
  • The SEER number of Trane air conditioners varies from 14.5 to 22.

An AC tune-up can help you avoid surprise energy costs

Prevention is better and cheaper than the cure, whether it is your well-being or the health of your AC. Maintaining your AC with the help of a certified HVAC contractor will not only prolong its life and bring energy savings, but also prevent sudden and costly breakdowns in the middle of peak season.

Our specialists tune up all makes and models. We are licensed, bonded, and insured. We offer financing with approved credit. Are you ready to get started? Contact us online today and your satisfaction will be 100% guaranteed.

How heat pumps work (and the benefits of having one in your home)

When it comes to home appliances, you might care more that they work and less about how they work. However, heat pumps have some vital differences from air conditioners and furnaces, and they’re worth discussing. In this blog post, we’ll break down how heat pumps work, and why one might be a good fit for your home.

Here are the basics

Essentially, heat pumps transfer warm air inside and outside your home, depending on the season and your preference. One of the great things about heat pumps is that they’re so energy efficient, able to use very little energy to keep you and everyone else inside your home or business nice and comfortable.

During the colder months of the year, heat pumps pull humidity and heat from outside and funnel them into your home. You might not realize it, but even during the middle of winter there is still heat to be found outside. Heat you can put to good use inside.

In the summer season, heat pumps reverse their flow and pull warm air from your home and blow it outside. Depending on what kind of model you have, there are also pumps that can use excess heat for other purposes, such as heating water you can utilize to shower, wash dishes, and a number of other tasks.

Taking care of your heat pump

Now that you have a better idea of how heat pumps work, we’d like to offer you some tips on taking care of your appliance so you can go longer without the need for professional heat pump repair. Of course, the best thing to do is to schedule a cooling or heating tune-up with the team here at Bob’s.

If there’s a lot of humidity in the air, or if it’s especially cold, there’s a chance that ice or frost can start to gather on your heat pump’s outdoor unit. Your appliance might have a defrost mode to combat this, and you may even notice steam coming off it, which is normal.

That being said, it’s still a good idea to keep an eye on your outdoor coil to see that it’s defrosting and operating properly.

Call Bob’s for more on heat pump installation

For more details on how heat pumps work, or if you ever need heat pump service, know that we’re here. Contact us today to learn more.

Here are some reasons to upgrade to a new AC system

On the fence about upgrading to a new AC system? In this blog, we’re going to focus on the benefits of replacing your old air conditioner with a new model, professionally installed by the team at Bob’s Heating & Air Conditioning. From greater reliability to improved energy-efficiency, there’s a number of reasons to make the switch!

Here are some reasons to consider upgrading to a new AC system

#1. Get better system reliability this summer

If your old air conditioner constantly needed repairs last summer, you need to think about whether or not that hassle, time, and money is worth it for this summer.

A new AC system is a big investment. However, if you’re slowly bleeding money in repairs over the course of several summers, you may find that making the switch is less expensive than you might think.

#2. Improve your home’s comfort

Summers here in South Louisiana are hot and humid. We all know it. If your air conditioner is struggling to keep up with the cooling needs of your home, it’s time to make the switch. After all, the only reason you have an HVAC system is for comfort; if your AC isn’t getting it done, what is it doing for your home?

Bob’s installs a variety of advanced AC units designed and manufactured by Carrier and Trane—two of the most-trusted names in indoor summer comfort. If comfort is your goal, we’re the team to call.

#3. Boost your home’s value

If you’re looking to make a common-sense investment in your home that boosts your home’s value, consider a new air conditioner. Replacing your old, failing air conditioner with a new model not only puts additional value into your home, but also increases the curb appeal of your home if you decide to sell in the next decade.

Here’s another way to think about it: very few buyers—after paying closing costs and their downpayment—are going to be enthusiastic about having to replace an air conditioner right after move-in. If their home inspection reveals that your AC system is on death’s door, they’ll probably make for the door.

More buyers, better offers, and a higher appraisal: these are just some of the probable secondary benefits of having Bob’s replace your old air conditioner with a brand-new Carrier or Trane system.

#4. Save money with better energy-efficiency

As they age past the decade or two decade mark, air conditioners become less efficient because of the accumulated wear-and-tear. However, they’re also falling behind for another reason: the air conditioners manufactured today are far more energy-efficient than those installed 20 years ago.

By switching to a new air conditioner, professionally installed by the team at Bob’s, you’ll not only get the efficiency that comes with a brand-new system, but you’ll also benefit from the efficiency that comes with a system designed and manufactured in 2018.

Think about just how much use your air conditioner sees in the summers. Then, multiply that over the course of 20 summers. A new air conditioner can mean big energy savings for years to come. It’s one of the best reasons to upgrade to a new AC system.

Call Bob’s to learn more about upgrading to a new AC system

If you’re ready to make the switch from your old air conditioner to a new AC system, give Bob’s Heating & Air Conditioning a call (CONTACT US) to schedule your free in-home estimate on a new Carrier or Trane system. This estimate will allow us to take the measurements needed to match the right air conditioner to your home’s cooling needs.

Now’s a good time for a backup generator inspection

Your home’s backup generator is a lot like car insurance: you hope you don’t ever have to use it, but chances are that you will need it one day, and you need it to be ready to help you. Make sure your generator is ready to go with a backup generator inspection from the pros at Bob’s Heating & Air Conditioning.

It’s important that electrical generators are properly maintained to ensure that they work without a problem when they’re needed the most. Here in Houma, Berwick, Morgan City, and other parts of southern Louisiana, it’s a good idea to have your generator ready for future storms and hurricanes.

A backup generator inspection can make sure your gas generator continues to run right when you need it most.

To schedule a backup generator inspection from our team, give us a call at (985) 855-5775 or schedule a checkup with us.

Three reasons to schedule a backup generator inspection

1. Prevent fuel leaks

Older generators are susceptible to leaks. These leaks can come from a fuel line, hose, or storage pan. They may be gas or oil, depending on the type of the generator you have at your home.

The coolant that prevents the engine from overheating may also leak. Scheduling a routine inspection of the unit is the best way to address the problem. The licensed and experienced technicians at Bob’s will thoroughly inspect your unit to look for leaks and perform necessary repairs.

2. Increase the lifespan of the generator

Another benefit of getting your generator inspected is that it will be likelier to live a longer life. Most generators have an operating lifespan of 20 to 30 years. The fact is that the generators represent a major purchase for most people.

In order to ensure optimum lifespan of the generator, it’s essential that you get it inspected by a professional technician at Bob’s Heating and AC.

3. Have peace of mind for whatever’s next

The reality is that a power outage can occur anytime. Hurricanes, snow, high winds, and other natural elements can knock out the power supply from the utility companies. A home generator kicks on as soon as that happens to provide continuous power to your home.

There is nothing more frustrating than having to shiver during the cold winter months or sweat out during the summer months due to a power outage. And who knows how long that outage will last!

With a properly maintained backup generator, you will have the peace of mind in knowing that you don’t have to face any inconvenience during a disruption in power supply. You and your family will be safer and won’t experience any problems during the power outage.

There will be no spoilage of food and the electrical appliances can be used to cook meals, clean clothes, and above all remain comfortable despite frigid cold or scorching hot temperature outside.

Schedule your backup generator inspection with Bob’s

If you have not scheduled an inspection of your generator in the past six months, it’s important that you call us. We serve Houma, Thibodaux, Morgan City, and the surrounding areas in Louisiana.

Apart from maintaining backup electrical generators, our professional technicians can also service all kinds of commercial and residential HVAC units.

To get in touch with us, call us at (985) 855-5775 or get in touch with us online.

4 Tips For Marine HVAC Maintenance

For the comfort of your river, lake, or ocean voyages, your marine air conditioner needs to be kept in its best shape.

The marine HVAC system is an important part of any watercraft, as it heats, ventilates, and cools the inside of the boat.

In this blog, we’ll review some tips you should follow in order to make sure that your vessel or yacht’s heating and cooling systems are working properly at all times.

Pictured: Bridge of a boat, cooled by an efficient and working marine air conditioner.

#1. Clean the air filter of your marine air conditioner

Cleaning your boat’s air filters is the easiest maintenance task you can do. Remove the panel cover of the filter and inspect it for dust and fluff. If you notice considerable accumulation, then remove the filter and wash it with running water. Reinstall it once it’s completely dry.

How often you need to clean this filter depends on how frequently you use your vessel and the HVAC system it has. In normal conditions, cleaning air filters once a month is appropriate, with more cleaning taking place in the summer.

If you need advice about how to best clean your boat’s air filters—or need advice about when to replace the filter—contact the professional team here at Bob’s Heating & Air Conditioning.

#2. Clean your sea strainer for better cooling

Like air filters, sea strainers play an important role in the cooling process because they filter out all foreign pollutants and debris from the pumped water used to cool off the heat produced by the engine and marine HVAC system.

Cleaning sea strainers can be done without much hassle. Shut the seacock off, open its casing, and pull the basket cylinder out. Flush this mesh cylinder with a hose to clear any debris. You can also use a scrubbing brush to clean every last single remnant of debris. This is recommended.

Here’s a helpful video detailing the best way to clean you sea strainer.

Once you are done cleaning the sea strainer, place the cylinder in its housing. Close the strainer, open the seacock, and run the system to check its efficiency and to make sure everything looks good.

#3. Check the evaporator coils

The evaporator coils are an important part of any air conditioner, and your marine air conditioner is no exception. There are several indicators of an improperly functioning evaporator coil that you need to keep your eye on:

  • Inefficient cooling ability
  • Increased energy consumption
  • Frost buildup on the coil

If you see a buildup of dust on the coil fins, remove it through an air blower. If the problem(s) continue after that, you’ll probably need to call our team for marine HVAC service.

#4. Schedule marine air conditioner maintenance

Lastly, check the condenser unit of your marine HVAC system. This is the system that takes the biggest beating from all the debris and rubble in seawater. Seawater is corrosive in nature, so you need to protect the condenser from its effects.

Condenser units must be flushed chemically once a year for better performance. If you’ve been putting off this service, give us a call. We provide marine air conditioner services in Berwick, Morgan City, and other parts of southern Louisiana.

Call Bob’s for marine HVAC maintenance and repairs

To make sure that the marine HVAC system of your vessel or boat is working properly, get it inspected by a seasoned and reputable marine air conditioner company. Bob’s has a reputation in southern Louisiana for providing expert services. Learn more about us or contact us by calling (985) 384-0283.

It’s important to hire an experienced AC technician

The Importance of Hiring an Experienced AC Technician

Hiring an experienced AC repair technician is of paramount importance. When it comes to your air conditioner, you want a trained professional working with your system. Those are the kind of people who work at Bob’s Heating & Air Conditioning.

While hiring an inexperienced technician at a cheap rate may look like you are saving money, in the end you will most certainly end up losing money if shoddy repairs are made.

In this article, we will take a look some of the ways you can benefit from hiring an experienced AC technician.

1. The experience needed to perform complex repairs

Our experienced technicians handle all kinds of AC repair, from making simple fixes to diagnosing and performing complex repairs. For both the former and the latter, you want steady and trained hands at the wheel. You want someone who has experience in dealing with faulty motors, damaged condenser coils, and many other complex repair tasks.

Once the repair work is performed, you won’t have to face the problem for a long time. In contrast, if you hand over the repair task to an inexperienced technician, you will probably have to face more frequent repairs that will make a big dent in your pocket.

2. Timely repair work when you need it

Another benefit of hiring experienced technicians is that the repair work can be performed in the minimum possible time without comprising quality of work. Experienced technicians can quickly get to the root of the problem. An inexperienced technician, on the other hand, will probably take hours to detect the cause of the issue.

Hiring an experienced technician will ensure that you don’t have to wait long for the air conditioner to start cooling the room again.

3. Reduce the risk of AC system failure

An experienced technician like the team at Bob’s will thoroughly check your air conditioner to ensure that everything is in working order. They’ll inspect the system and look for the small things that could turn out to be a major issue.

Finding and fixing these small things is something that comes to technicians with years of experience and training.

4. Save money and time by going with the right people

Finally, an experienced technician will save you money and time on repairs. Our technician will perform the repairs in a quicker time and do things right, which will help prevent emergency breakdowns.

Only an experienced technician knows how to handle an AC tune-up right. Don’t trust your air conditioner with just anyone, or you could be in for a major headache when you find that the AC maintenance you paid for did nothing to help your system.

Call Bob’s for an experienced AC technician

Hiring an experienced AC technician will lead to hassle-free services and repairs. At Bob’s, our technicians are friendly, professional, and good at what they do. Our experienced technicians help resolve minor issues before they become larger problems.

We provide service to Thibodaux, Houma, Morgan City, and other nearby areas in Louisiana. Contact us today for experienced, NATE-certified technicians who can perform all types of air conditioner repair work.